This Privacy Policy outlines the information we collect on the Vexship.com website, how we use and share it, and the measures we take to protect your data. By using this website, you acknowledge and accept the terms of this policy. If you do not agree with any part of it, please refrain from using the website. This policy applies solely to information collected through our website and does not cover data obtained through other means.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Personal details such as your name, username, address, and email address.
- Financial Information: Payment details, such as your credit card information, which you confirm is accurate and that you are authorized to use.
- IP Address: Your device’s internet protocol (IP) address, which helps us understand your browser and operating system.
When you provide personal information to create an account, process a transaction, or arrange a delivery, you consent to our collection and use of this data for that purpose. For secondary uses, such as marketing, we will seek your explicit consent.
2. How We Use Your Information
We use your information for various purposes, including:
- Enabling access to Vexship.com
- Processing orders and managing accounts
- Handling payments
- Sending service notifications and updates
- Providing customer support
- Conducting marketing (with your consent)
3. Sharing Your Information
We do not sell or share your personal information with third parties except those who assist us in operating our website or conducting our business, provided they keep this information confidential. We may disclose your information when required by law or to protect our rights.
4. Third-Party Services
Third-party providers we use only collect, use, and disclose your information as necessary to perform their services. We recommend reviewing their privacy policies to understand how they handle your data. If you engage with a third-party service, your information may be subject to the laws of that jurisdiction.
5. Protecting Your Information
We take reasonable precautions and follow industry standards to protect your personal information from loss, misuse, or unauthorized access. Payment information is encrypted using SSL technology and stored securely.
6. Data Storage
The information we collect is processed at our facilities and by third-party partners. By providing your personal information, you consent to its transfer and storage.
7. Data Retention
We retain your information as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law. We will delete your information upon account termination.
8. Cookies
We use cookies to enhance your experience on our website. Cookies help us recognize your device and track usage patterns. You can modify your browser settings to refuse cookies, but this may affect website functionality.
9. Managing Your Information
You can review or change your account information by logging into your account or contacting us. If you request account termination, we will deactivate your account and retain some information for legal compliance or to prevent fraud.
10. Updates to This Policy
We may modify this policy at any time, and changes will take effect upon posting. By continuing to use the website, you agree to any updates. If you disagree, please stop using the website.
11. Contact Us
For questions or comments about this policy, please contact us via live chat, call us at +1 (213) 854-7416, or email us at [email protected]. You can also reach us by mail at Golden Horizon Business LLC, 5331 Hackberry Ln SW, Concord, NC 28027, USA.
